Legislation

Title: State Retirement Agency – Monitoring and Recording of Automated Outgoing Telephone Calls – Authorization
Sponsored by: Delegate M. Jackson (Chair, Joint Committee on Pensions)
Status: In the Senate - Hearing canceled
Analysis: Fiscal and Policy Note

Synopsis

Altering the authority of the Board of Trustees of the State Retirement and Pension System to adopt regulations to manage, for training and quality control purposes, the monitoring and recording of incoming telephone conversations to the Member Services division of the State Retirement Agency and to include outgoing telephone conversations initiated by a certain automated virtual hold callback feature of the automated system.

Committees

Original:: Appropriations Click to view Recorded Media

Opposite:: Budget and Taxation

Committee Testimony

Witness List

Details

Cross-filed with: SB0463

Bill File Type: Regular

Effective Date(s): June 1, 2020

History

Legislation History
Chamber House Calendar Date 1/31/2020 Legislative Date 1/31/2020 Action First Reading Appropriations Proceedings
Chamber House Calendar Date 1/31/2020 Legislative Date 1/31/2020 Action Hearing 2/04 at 1:00 p.m. Proceedings
Chamber Calendar Date Legislative Date Action Text - First - State Retirement Agency – Monitoring and Recording of Automated Outgoing Telephone Calls – Authorization Proceedings
Chamber Calendar Date Legislative Date Action Vote - House - Committee - Appropriations Proceedings Click to view Recorded Media
Chamber House Calendar Date 2/10/2020 Legislative Date 2/10/2020 Action Favorable Report by Appropriations Proceedings
Chamber House Calendar Date 2/11/2020 Legislative Date 2/11/2020 Action Favorable Adopted Second Reading Passed Proceedings 25 Click to view Recorded Media
Chamber Calendar Date Legislative Date Action Text - Third - State Retirement Agency – Monitoring and Recording of Automated Outgoing Telephone Calls – Authorization Proceedings
Chamber House Calendar Date 2/13/2020 Legislative Date 2/13/2020 Action Third Reading Passed (132-0) Proceedings 27 Click to view Recorded Media
Chamber Senate Calendar Date 2/14/2020 Legislative Date 2/14/2020 Action Referred Budget and Taxation Proceedings 28 Click to view Recorded Media
Chamber Senate Calendar Date 3/11/2020 Legislative Date 3/11/2020 Action Hearing 3/19 at 9:30 a.m. Proceedings
Chamber Senate Calendar Date 3/16/2020 Legislative Date 3/16/2020 Action Hearing canceled Proceedings

Chamber	Calendar Date	Legislative Date	Action	Proceedings
House	1/31/2020	1/31/2020	First Reading Appropriations
House	1/31/2020	1/31/2020	Hearing 2/04 at 1:00 p.m.
			Text - First - State Retirement Agency – Monitoring and Recording of Automated Outgoing Telephone Calls – Authorization
			Vote - House - Committee - Appropriations	Click to view Recorded Media
House	2/10/2020	2/10/2020	Favorable Report by Appropriations
House	2/11/2020	2/11/2020	Favorable Adopted Second Reading Passed	25 Click to view Recorded Media
			Text - Third - State Retirement Agency – Monitoring and Recording of Automated Outgoing Telephone Calls – Authorization
House	2/13/2020	2/13/2020	Third Reading Passed (132-0)	27 Click to view Recorded Media
Senate	2/14/2020	2/14/2020	Referred Budget and Taxation	28 Click to view Recorded Media
Senate	3/11/2020	3/11/2020	Hearing 3/19 at 9:30 a.m.
Senate	3/16/2020	3/16/2020	Hearing canceled

File Code

Subjects

Statutes