Synopsis
Requiring health insurance carriers to operate a 24-hour call center for appeals and adverse decisions, include certain information in a certain manner in the written notice of adverse decisions required to be sent to members, and conduct an annual survey on member experiences with the internal grievance process and submit the results of the survey to the Insurance Commissioner.
Committees
- Original:
- Health and Government Operations
Details
Bill File Type: Regular
Effective Date(s): October 1, 2025
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Last Updated: 2/13/2025 1:32 PM
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