§16–601.

    (a)    Subject to the provisions of this section, the Commission shall start proceedings under § 16–701, § 16–701.1, or § 16–701.2 of this title on a complaint made to the Commission by any person.

    (b)    (1)    A complaint shall:

            (i)    be in writing; and

            (ii)    state specifically the facts on which the complaint is based.

        (2)    If a complaint is made by any person other than the Commission, the complaint shall be made under oath by the person who submits the complaint.

        (3)    A complaint may be accompanied by documentary or other evidence.

    (c)    The Commission shall investigate each complaint submitted to the Commission if the complaint:

        (1)    alleges facts that establish a prima facie case that is grounds for disciplinary action under § 16–701, § 16–701.1, or § 16–701.2 of this title; and

        (2)    meets the requirements of this section.

    (d)    (1)    On conclusion of the investigation, the Commission shall determine if there is a reasonable basis to believe that there are grounds for disciplinary action under § 16–701, § 16–701.1, or § 16–701.2 of this title against an applicant or licensee.

        (2)    (i)    If the Commission finds a reasonable basis as provided under paragraph (1) of this subsection, the Commission shall act on the complaint as provided under § 16–602 of this subtitle.

            (ii)    If the Commission does not find a reasonable basis as provided under paragraph (1) of this subsection, the Commission shall dismiss the complaint.