§9–2427.

    (a)    Except as provided under subsection (d) of this section, the Board shall commence disciplinary proceedings under § 9–2426 of this subtitle on receipt of a complaint submitted to the Board against an applicant or a licensee.

    (b)    (1)    A complaint shall state specifically the facts on which the complaint is based.

        (2)    If the complaint is made by any person other than a member of the Board, the complaint shall be made under oath by the person who submits the complaint.

    (c)    (1)    If the Board finds that a complaint alleges facts that are adequate grounds for action under § 9–2426 of this subtitle, the Board shall act on the complaint in accordance with § 9–2428 of this subtitle.

        (2)    If the Board does not make a finding under paragraph (1) of this subsection, the Board shall dismiss the complaint.

    (d)    (1)    The Board may use a restorative justice program in lieu of taking final action on a complaint under § 9–2426 of this subtitle.

        (2)    The Board shall adopt regulations for the use of restorative justice programs under this subsection.